Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.
Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
Examples of front office business processes that we can handle for you
Billing Back Office Support
Healthcare Back Office
Credit Repair Back Office
Insurance Back Office
Loan / Mortgage Processing
Debt Settlement / Consolidation
Any other non-customer-facing tasks/roles.
Designing outsourced solutions that is suited to meet your real business needs.
How is the service delivered?
This model allows you to have control of the day-to-day operations and performance management, while, Tru29 handles the other aspects of the operations such as internet connectivity, office and amenities, recruitment, human resources related items like payroll, benefits administration, etc.
It’s just like having a branch office offshore that you still have full control with.