The answering service industry isn’t new by any means, but it’s only recently that the industry experienced a surge in popularity. This is due to many factors, but the biggest element was when companies realized customers always prefer talking to actual people when contacting their services. The only problem was they didn’t want to go […]
Private Employers in the Philippines Commitment to Produce a Million New Jobs by December
Even as the nationwide COVID-19 inoculation ramps up, the Philippines is only likely to achieve herd immunity by 2023 due to the country’s relatively slow vaccination pace, said UK-based think tank Pantheon Macroeconomics. As of June 21, vaccine czar Carlito Galvez Jr. said the Philippines has administered eight million doses of the COVID-19 vaccine – translating to 1.9% of the […]
Fintech is currently one of the major growth areas for call centers in the Philippines
Fintech is currently one of the major growth areas for call centers in the Philippines. The model of many fintech operators is lean; the focus is on the technology and offering their customers finessed front-end applications that cater to most of their needs. However, wherever there are customers, there is always the possibility they will […]