Key Takeaways The outsourcing industry will transform this year with a major emphasis on building value networks with outsourcing companies. Co-sourcing will become the new norm as businesses choose to support each other and share the risks. The IT sector will benefit. SMBs and startups will be the ones offering more business to outsourcing service providers. […]
Is outsourcing social media management worth it???
Nearly 97% of all Fortune 500 companies use at least one social media network, such as Linkedin, Facebook, Twitter, orYouTube, in order to establish a good communication line with stakeholders and advocates. Moreover, McKinsey & Company reports that over 70 percent of companies surveyed are trying out social customer care as a way to further connect with and […]