Clutch, an established B2B reviews and ratings platform, surveyed 1,003 small business owners and managers and discovered that 90% plan to outsource business tasks in 2022, compared to 80% in 2021.

The benefits of outsourcing, like efficiency and flexibility, are attracting more small businesses as remote work becomes the new normal. Respondents are planning to outsource business services such as IT (27%), digital marketing (24%), legal (23%), finance (23%), development (21%), and customer support (19%).

In this report, Clutch examines perspectives of small business owners and managers on their outsourcing experiences. This annual report gauges how well outsourced firms and freelancers fit into modern small business strategies.

2022 Benefits of Outsourcing for Small Businesses Data

The Clutch team found the following top outsourcing benefits for small businesses in 2022

  1. Saving time — 27% of small businesses are most motivated to outsource to improve their efficiency and save time.
  2. Supporting various business processes — 90% of small businesses plan to outsource in at least one support area in 2022.
  3. Accessing flexible resources — 33% of small businesses outsource in order to access flexible resources.
  4. Working with experts — 26% of companies with 10 employees or fewer outsource mostly in the hopes of working with an expert.
  5. Collaborating with domestic or international partners — 56% of small businesses that planned to outsource in 2021 did so onshore.
  6. Discovering nearshore companies — 21% of small businesses outsourcing tasks in 2022 intend to hire a nearshore company.
  7. Growing a business — 19% of small businesses with 251 to 500 employees primarily outsource to scale their business.

Choosing the right outsourcing partner however sounds easy but may be costly if you end up partnering with a firm that may not suit your business needs. TRU29 Solutions being chosen by Clutch’s Best B2B Business Providers in the Philippines in 2021 assures you got the right partner in this field as this is what TRU29 is all about – a true outsourcing partnership solutions.

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