TRU29 is very proud to be included once again in a list of Top Call Center Service Providers in the Philippines. This time around, the list was made by The Manifest is reputable site that provides practical business guides, articles and related items with a mission to gather and verify the hard data, expert insights, […]
Benefits of Outsourcing Front Office Business Process
The business world recognizes that organizations who outsource reap more benefits as a result of lower expenses and a larger workforce. Outsourcing allows for greater operational flexibility, expansion into new markets, and increased audience reach. A common example is outsourcing customer support services. Companies can gain extra skills and extend their multilingual competence in the […]
Are you considering outsourcing customer service? Ask these four questions first
Customer service outsourcing is outsourcing to a third party or service provider. Find out if it suits you. What is Customer Service Outsourcing? Customer service outsourcing is the act of outsourcing some aspect of your customer service operations to a third-party vendor or service provider. A business process outsourcer (BPO) contact center is a team […]
TRU29 expands anew in Strata 2000
TRU29 has recently expanded its operations once again. This time with a 210 seating capacity located at Strata 2000 in the heart of Ortigas Center which is one of the major business districts in the National Capital Region of the Philippines. This expansion allows TRU29 to provide more capacity for the growing number of operational needs […]
Facebook, Instagram, WhatsApp hit by global outage
Facebook, Instagram, and WhatsApp went offline for users across the globe, the social media giant said on Monday, as it worked on restoring its services. Reuters could not immediately confirm the issue affecting the services, but the error message on the webpage of Facebook Inc (FB.O) suggested a problem with Domain Name System (DNS). DNS allows web addresses to take […]
A Shopee seller’s customer service
The e-commerce industry in the Southeast Asian region is becoming increasingly popular. Shopee, as one of the leading e-commerce platforms in this region, is becoming a preferred choice for most e-commerce sellers especially It covers seven major markets which include Malaysia, Thailand, Taiwan, Indonesia, Vietnam, and the Philippines. As a cross-border e-commerce seller on Shopee, customer […]
Private Employers in the Philippines Commitment to Produce a Million New Jobs by December
Even as the nationwide COVID-19 inoculation ramps up, the Philippines is only likely to achieve herd immunity by 2023 due to the country’s relatively slow vaccination pace, said UK-based think tank Pantheon Macroeconomics. As of June 21, vaccine czar Carlito Galvez Jr. said the Philippines has administered eight million doses of the COVID-19 vaccine – translating to 1.9% of the […]
Another Partnership Blooms – Geely Philippines and TRU29
The automotive industry in the Philippines has always been privy and chose to do most of its business processes in-house. Nowadays with a lot of advancements in technology and years of successful outsourcing experience from other big businesses, the automotive industry has started to explore outsourcing as part of its business strategy. A primary consideration […]
TRU29 and SOS Plus inks strategic partnership deal
In the ever-increasing competition in the Business Process Outsourcing industry, mergers, acquisitions, and partnerships are always a constant activity to stay ahead of the game. Strategic partnerships have been used as a business approach for various reasons such as improving customer experience, utilizing the resources of one another for mutual benefit, complimenting each other’s strengths […]
Considering outsourcing your document processing?
When you outsource your document processing, you’re partnering with a document processing company that will handle the capture, imaging, conversion, production, document shredding, processing, printing, mailing, electronic transmission, and/or fulfillment of any type of printed or electronic document. Document processing and management play a big part in a business and its control of information. Every industry needs fast and accurate high-volume document processing, whether it’s applications, […]