In the ever-increasing competition in the Business Process Outsourcing industry, mergers, acquisitions, and partnerships are always a constant activity to stay ahead of the game. Strategic partnerships have been used as a business approach for various reasons such as improving customer experience, utilizing the resources of one another for mutual benefit, complimenting each other’s strengths […]
Businesses focus on outsourcing as a Covid-19 survival strategy
Research from Opinium and LiveArea suggests 28% of businesses are looking to outsourcing as a Covid-19 survival strategy. In an attempt to develop greater business agility and resilience, companies are increasingly looking to reduce the Covid-19 risk through outsourcing. Almost a third (28%) of UK companies are looking to outsource at least one business area […]