Understanding Virtual Assistants: What They Are and What They Do Virtual assistants (VAs) are professionals who provide a wide array of services to businesses and individuals remotely, leveraging technology to support various tasks. Their primary function is to handle administrative duties, allowing clients to focus on their core activities. VAs offer flexibility in their services, […]
Benefits of Back Office Outsourcing
The business world is evolving at an unprecedented pace, with companies continually seeking innovative ways to stay ahead of the curve. One strategy gaining traction is the utilization of back office outsourcing services. This approach allows businesses to delegate non-core, administrative functions to external professionals. In doing so, companies can enjoy myriad benefits including heightened operational […]
A New Year, A New Beginning for TRU29 and the TRU Companies
As we step into a new year, there is a sense of excitement and anticipation in the air. It’s a time for new beginnings, fresh starts, and the opportunity to set new goals and aspirations. For TRU29 and the rest of the TRU companies, this new year brings with it the promise of exciting things […]
TRU29 Solutions is Putting The Answering Service Industry on The Map
The answering service industry isn’t new by any means, but it’s only recently that the industry experienced a surge in popularity. This is due to many factors, but the biggest element was when companies realized customers always prefer talking to actual people when contacting their services. The only problem was they didn’t want to go […]
TRU29 cited as one of the Top HR Agency company in the Philippines
TRU29 have been offering specialized HR related solutions to the global market by fusing professional human resource, management, and monitoring with cutting-edge technology. Over 4000 projects covering a variety of HR related solutions ranging from HR Consulting, Staffing, Recruitment, EOR (employer of record), PEO employee leasing, HR Outsourcing, Payroll Processing, etc. have been successfully completed […]
TRU29 ranked number 10 in Top 100 Call Center Services in the Philippines!
TRU29 is very proud to be included once again in a list of Top Call Center Service Providers in the Philippines. This time around, the list was made by The Manifest is reputable site that provides practical business guides, articles and related items with a mission to gather and verify the hard data, expert insights, […]
Benefits of Outsourcing Front Office Business Process
The business world recognizes that organizations who outsource reap more benefits as a result of lower expenses and a larger workforce. Outsourcing allows for greater operational flexibility, expansion into new markets, and increased audience reach. A common example is outsourcing customer support services. Companies can gain extra skills and extend their multilingual competence in the […]
Are you considering outsourcing customer service? Ask these four questions first
Customer service outsourcing is outsourcing to a third party or service provider. Find out if it suits you. What is Customer Service Outsourcing? Customer service outsourcing is the act of outsourcing some aspect of your customer service operations to a third-party vendor or service provider. A business process outsourcer (BPO) contact center is a team […]
Almost All Small Businesses Outsource Work in 2022, New Research Finds
Clutch, an established B2B reviews and ratings platform, surveyed 1,003 small business owners and managers and discovered that 90% plan to outsource business tasks in 2022, compared to 80% in 2021. The benefits of outsourcing, like efficiency and flexibility, are attracting more small businesses as remote work becomes the new normal. Respondents are planning to […]
TRU29 included in Clutch TOP B2B Companies in Philippines for 2021
Washington, DC – September 28, 2021 – B2B market research authority Clutch released its list of the best B2B service providers in the Philippines for 2021 today. The companies showcased here represent the very best in their respective fields. These Leaders Award winners displayed excellence in SEO, custom software development, BPO, branding, and more. The Philippines […]