How to outsource customer service effectively

Looking to outsource the customer service department? You are not alone. Almost 54% of all companies utilize third-party support teams to connect with customers. Want to know an interesting fact? The outsourced…

Tru29 is now a proud Member of Contact Center World

Tru29’s Management is proud to announce its official membership in Contact Center World – The Global Association for Contact Center and Customer Engagement Best Practices. Membership in Contact Center World…

Challenges of working from home

Working remotely comes with its own set of unique challenges you won’t find in a traditional office space. Whether voluntary or involuntary – if you’re one of the millions who…

Human Resource Development

Tru29 believes that nurturing the potential of any individual within its organization is the best manner of developing new leaders for the business. Tru29 believes this fosters good relations with…