Tru29’s Management is proud to announce its official membership in Contact Center World – The Global Association for Contact Center and Customer Engagement Best Practices. Membership in Contact Center World is just one of Tru29’s endeavors to continually seek areas of improvement to better serve...
The COVID-19 pandemic has impacted every industry in the world and has incurred many operational and financial challenges. Companies are now looking for ways to deal with the challenges while addressing the needs of their customers, clients, or employees. The majority of businesses have also taken the...
Working remotely comes with its own set of unique challenges you won’t find in a traditional office space. Whether voluntary or involuntary – if you’re one of the millions who are quarantined or self-isolating due to the recent virus outbreak – you need to know...
Research from Opinium and LiveArea suggests 28% of businesses are looking to outsourcing as a Covid-19 survival strategy. In an attempt to develop greater business agility and resilience, companies are increasingly looking to reduce the Covid-19 risk through outsourcing. Almost a third (28%) of UK...
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