Customer service outsourcing is outsourcing to a third party or service provider. Find out if it suits you. What is Customer Service Outsourcing? Customer service outsourcing is the act of outsourcing some aspect of your customer service operations to a third-party vendor or service provider. A business process outsourcer (BPO) contact center is a team […]
TRU29 expands anew in Strata 2000
TRU29 has recently expanded its operations once again. This time with a 210 seating capacity located at Strata 2000 in the heart of Ortigas Center which is one of the major business districts in the National Capital Region of the Philippines. This expansion allows TRU29 to provide more capacity for the growing number of operational needs […]
TRU29 included in Clutch TOP B2B Companies in Philippines for 2021
Washington, DC – September 28, 2021 – B2B market research authority Clutch released its list of the best B2B service providers in the Philippines for 2021 today. The companies showcased here represent the very best in their respective fields. These Leaders Award winners displayed excellence in SEO, custom software development, BPO, branding, and more. The Philippines […]
BPO workers now part of A4 Priority List under the Philippine Covid Vaccine Program
The country’s coronavirus task force on Friday approved the recommendation to include the business process outsourcing (BPO) sector in the A4 priority group for the government’s COVID-19 vaccine deployment plan, the trade department said. The Inter-Agency Task Force on Emerging Infectious Diseases (IATF-EID) approved the endorsement of the Department of Trade and Industry, Trade Secretary […]
CocoLife and Tru29 Partnership
In pursuit of providing the best HealthCare benefits to all tru29er’s, Tru29 is proud to announce a partnership being forged with CocoLife Healthcare. CocoLife Healthcare was established in 1997 to complete Cocolife’s array of risk protection services. As the demands of the market evolved, a card-based service was introduced in 1999 in addition to its […]
Introducing Bien!
With Tru29‘s continuous growth, it’s but natural that the organizational structure grows along to cope up with the increased need for efficient business operations. In line with such, a new role has been created in Tru29 which is the Shift Manager. This role is tasked to handle all the accounts within a given shift and ensure everything is […]
Postpandemic Outsourcing Trends for CEOs
The COVID-19 pandemic has changed many priorities and created a new reality in its wake, but it hasn’t altered the need to deploy smart outsourcing strategies. If anything, the past 12 months have underscored how critical it is for companies to effectively manage IT, service providers—those that offer digital capabilities and business process services—in order […]
Philippines Launched Its Covid Vaccination Program
This Monday, March 1st, the Philippines administered its COVID-19 vaccination dose and general rollout – just over one year after the first reported COVID-19 case in the country. The country launched the vaccination drive with 600,000 doses of donated Chinese CoronaVac. Health Secretary Francisco Duque III also announced that 525,600 AstraZeneca vaccine doses earlier scheduled […]
Back Office Outsourcing Can Work Well for Manufacturing Businesses
Manufacturing is an industry that is constantly looking for ways to operate leaner and more efficiently. From production to shipping, from supply chain management to employee attraction and retention, manufacturers are always in motion and required to meet often-tight deadlines on an ongoing basis. So finding ways to save money while doing this becomes critical. One […]
Recreation and Relaxation at the Workplace
Recreation and Relaxation at the Workplace The focus of a business of any size is the work and productivity levels that need to be achieved in order to reach and exceed targets. A company’s success rate often depends on the team of people at the helm, and the motivation and momentum of staff always has […]