Running a successful organization requires making smart decisions that can streamline operations and improve efficiency. One such decision that many businesses are making today is outsourcing their call center function. While some may be hesitant about this move, there are numerous benefits to be gained...
When it comes to providing exceptional customer service, TRU29 Solutions Inc. has once again proven why they are the top call center for consumer products.
United Nations Week starts on October 18 and runs up to October 24 every year. This day has been celebrated annually since 2003. Presently made up of 193 member states, including the Philippines, the U.N. has evolved throughout the years to keep up with an...
The automotive industry in the Philippines has always been privy and chose to do most of its business processes in-house. Nowadays with a lot of advancements in technology and years of successful outsourcing experience from other big businesses, the automotive industry has started to explore...
At Tru29, we always believed that the workplace should not be very serious and dull. And yes there are a bunch of employee engagement activities every now and then but there are still times that you need to just let people do their thing like billiards,...
Tru29’s Management is proud to announce its official membership in Contact Center World – The Global Association for Contact Center and Customer Engagement Best Practices. Membership in Contact Center World is just one of Tru29’s endeavors to continually seek areas of improvement to better serve...
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