Fintech is currently one of the major growth areas for call centers in the Philippines. The model of many fintech operators is lean; the focus is on the technology and offering their customers finessed front-end applications that cater to most of their needs. However, wherever...
Attitude is one of the most commonly used and yet most misunderstood words in the English language. Managers tell salespeople their attitude controls their sales. Therapists tell couples to change their attitude, and their relationships will improve. Doctors tell patients we’ve done all we can;...
The COVID-19 pandemic has changed many priorities and created a new reality in its wake, but it hasn’t altered the need to deploy smart outsourcing strategies. If anything, the past 12 months have underscored how critical it is for companies to effectively manage IT, service...
Recreation and Relaxation at the Workplace The focus of a business of any size is the work and productivity levels that need to be achieved in order to reach and exceed targets. A company’s success rate often depends on the team of people at the...
The year 2020 has emerged as one of the most challenging years in recent history, with the whole world responding and looking to recover from the health and economic challenges posed by the COVID-19 pandemic. COVID-19 has impacted every industry, causing businesses to revise budgets, amongst many...
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