Introduction to TRU29’s Recognition TRU29‘s recent inclusion in Clutch’s Global Fall 2024 rankings serves as a significant acknowledgment of its outstanding performance within the outsourcing industry. As businesses continue to seek reliable partners for various operational needs, the importance of being recognized as a top player in the field cannot be overstated. This accolade positions […]
TRU29 ranked number 10 in Top 100 Call Center Services in the Philippines!
TRU29 is very proud to be included once again in a list of Top Call Center Service Providers in the Philippines. This time around, the list was made by The Manifest is reputable site that provides practical business guides, articles and related items with a mission to gather and verify the hard data, expert insights, […]
TRU29 ID Perks Launched
Prior to the pandemic, a 10-15% off on a coffee is not much of a big deal actually. But with the current global economy yet to recover from 2 years of lockdowns coupled with a war going on in Europe, any form of cutting your cost would surely be of help. Thus, one of the […]
Benefits of Outsourcing Front Office Business Process
The business world recognizes that organizations who outsource reap more benefits as a result of lower expenses and a larger workforce. Outsourcing allows for greater operational flexibility, expansion into new markets, and increased audience reach. A common example is outsourcing customer support services. Companies can gain extra skills and extend their multilingual competence in the […]
Are you considering outsourcing customer service? Ask these four questions first
Customer service outsourcing is outsourcing to a third party or service provider. Find out if it suits you. What is Customer Service Outsourcing? Customer service outsourcing is the act of outsourcing some aspect of your customer service operations to a third-party vendor or service provider. A business process outsourcer (BPO) contact center is a team […]
CocoLife and Tru29 Partnership
In pursuit of providing the best HealthCare benefits to all tru29er’s, Tru29 is proud to announce a partnership being forged with CocoLife Healthcare. CocoLife Healthcare was established in 1997 to complete Cocolife’s array of risk protection services. As the demands of the market evolved, a card-based service was introduced in 1999 in addition to its […]
Philippines Launched Its Covid Vaccination Program
This Monday, March 1st, the Philippines administered its COVID-19 vaccination dose and general rollout – just over one year after the first reported COVID-19 case in the country. The country launched the vaccination drive with 600,000 doses of donated Chinese CoronaVac. Health Secretary Francisco Duque III also announced that 525,600 AstraZeneca vaccine doses earlier scheduled […]
Why Businesses Should Outsource During or After The Covid19 Pandemic?
The COVID-19 pandemic has impacted every industry in the world and has incurred many operational and financial challenges. Companies are now looking for ways to deal with the challenges while addressing the needs of their customers, clients, or employees. The majority of businesses have also taken the step of cutting down their IT costs in any possible […]
Businesses focus on outsourcing as a Covid-19 survival strategy
Research from Opinium and LiveArea suggests 28% of businesses are looking to outsourcing as a Covid-19 survival strategy. In an attempt to develop greater business agility and resilience, companies are increasingly looking to reduce the Covid-19 risk through outsourcing. Almost a third (28%) of UK companies are looking to outsource at least one business area […]